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Wholesale Information
If you are a retailer, distributor or business interested in wholesale pricing please fill out the wholesale application form below. Wholesale accounts are provided only to companies that are engaged in reselling scrapbooking, rubber stamping or craft related products. To establish an account, please follow the instructions below.
Step 1
First, download and print the Queen & Co Wholesale Application. Please fill out the application completely.
Step 2
Next, register your business for a Online Account.
Step 3
Fax or mail a completed application for review. All applications must include a copy of a government issued business license or tax resale certificate relating to the business of re-selling scrapbooking products, rubber stamping products or craft supplies. Incomplete applications will not be considered.
Please Note: Applications that include business licenses that do not meet the above requirements will not be considered. All accounts will be researched before approval. If your license does not relate to the re-sale of craft related products your account will be denied. No exceptions.
Upon approval your online account will be activated and a catalog will be mailed. Please allow 10-14 days for catalogs to be received. Online accounts are activated in 3 business days.
Account Requirements
Resale permit must be the original form received from the government. Handwritten resale numbers are not accepted.
Resale permit must be industry related, meaning crafting, scrapbooking, rubber stamping etc.
Business must be involved in the re-selling of craft related products.
If resale permit is not industry related (meaning your business name does not appear on the document or your business name is not directly related to the craft industry) please include 2 recent invoices made under your company name for industry related purchases (meaning scrapbook, rubber stamping or craft products) at a wholesale level.
Please send full contact information with your resale permit. Include your name, store name, phone, fax and the valid email address. If you have registered online, please note this in your fax so that we may activate your account promptly.
We do not establish wholesale accounts for personal use or group buys.
We do not establish wholesale accounts for home party demonstrators.
Wholesale accounts are provided only to companies that are in the business of re-selling scrapbooking, rubber stamping or craft related products.
We reserve the right to request additional documentation or information before activating any wholesale accounts.
Ordering Information
Opening order minimum: $150
Reorder minimum: $100
Orders are accepted via fax, phone and online.
Orders are accepted from USA and International customers.
Products are retail packaged with barcode.
Products are sold in units of 3, 4 or 6.
We do not store "live" inventory online. If you are in need of a product for a special project, class or promotion, please contact us at: 858.613.7858.
Payment Information
We accept Visa and Mastercard.
No COD's.
We do not extend 30 day terms.
Please note: Charges on credit card statements will be in our corporate name: Eyelet Queen Inc. Paypal charges will debit from: paypal@eyeletqueen.com
Shipping & Handling Information
Shipping & Handling is calculated by zip code and weight of package.
Orders within the USA are shipped via UPS Ground.
Upgraded services (2nd Day Air, Next Day Air) are available at an additional cost.
Orders outside the USA are shipped using UPS. We no longer offer USPS Express Mail service. No exceptions.
Normal delivery time vary according to the schedule below.
USA Shipments:
UPS Ground: 3-6 business days from date of shipment;
UPS 2-Day Air: 2 business days from date of shipment;
UPS Next day Air: 1 business day from date of shipment.
International Shipments:
UPS - 4 to 8 Business days from date of shipment;
Some deliveries may require signature. We are neither responsible for the failure of the carrier to demand this, nor can we request that they do not. Customers are responsible for facilitating proper delivery by carrier. Shipping & Handling is not refundable on refused or undeliverable shipments. International customers are responsible for all taxes and duties.
Return Policy
Returns are accepted within 14 days of merchandise receipt, within the USA.
Returns are subject to a 20% restocking fee.
All returns must include a Return Authorization Number, please contact us for one.
All returns must be complete units of 6,unopened, unpriced and in new condition.
No returns are accepted after 30 days.
Shipping and handling charges are non-refundable.
We do not offer returns for Customers who are based outside US due to shipping/Import/Export constrains. We will happily exchange or refund undamaged items in accordance with the restriction outlined in this section. All returns are subject to 20% restocking fee. You must request a Return Merchandise Authorization (RMA) number before shipping the package, within a period of 14 days of receipt of original purchase. The RMA number must be clearly written on the outside of the package or it will not be accepted. RMA number can be obtained by contacting us at wholesale@queenandcompany.com.
For your protection, the items being returned must be shipped back and fully insured through UPS or U.S. Post Office, registered at the your expense. All merchandise will be inspected and must be free from damage, alterations, or use. All returns must be in original packaging. We will not be responsible for lost or packages damaged by the shipping company. You will receive a refund for the full amount of the items excluding the original shipping expenses and excluding a restocking fee. Refund will be electronically credited to Card Holder's account if credit card was used as the method of payment, otherwise a business check will be issued to business' name. Exchanges will be processed similar to returns; any balance owed will be refunded within 7 business days.
Please visit our Frequently Asked Questions Page for more information regarding establishing wholesale account.
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